cancelable, and may not be returned. Special orders

                        include but may not be limited to, Solid Bed Covers (lids),

                        Camper Shells (toppers), Roll Pans, Carpet Kits and

                        Sofa Beds. Factories do not guarantee a perfect paint

                        match when ordering a painted product. We reserve the

                        right to charge a 30% restocking fee. This fee may vary

                        depending on the product and the policies of the factory 

                        that manufactured the product. Absolutely no returns on

                        electrical components. The address for the return must

                        be obtained by you at the time you request the RA#.

                        The return address will vary depending on the product

                        being returned. No returns after 30 days.

                        Return Procedure

                        Please call the customer service phone number provided

                        in the lower left corner of your invoice to request a Return

                        Authorization. We reserve the right to grant or refuse a

                        RA at our discretion. When issued, RA#s are valid for 30

                        days from date of issue. An RA does not guarantee a

                        replacement or a refund, but only that the factory will 

                        inspect the merchandise based on your claim.

                        When an RA is issued, write the RA# on the outside of

                        your package to be returned and tag the products inside

                        with your name and the RA#.

                        Items must be returned in new, resalable condition and

                        in its original packaging. Please wrap products

                        securely. You are responsible for returns arriving in

                        proper condition. Returns must be sent freight pre-paid 

                        by you (UPS or Truck freight as applicable). We do not 

                        accept C.O.D. shipments. Dry fit the item you purchased

                        first. Be sure that it is the correct item that you ordered

                        and that it fits properly. No refund will be granted on 

                        any part that has been painted, installed, or modified or 

                        that is not in saleable condition. (No returns are allowed 

                        on special order and large items such as bedcovers and 

                        hoods.) If it is deemed that a refund is warranted, the 

                        item must first be received back following the conditions 

                        set forth above. Maximum allowable reimbursement

                        is limited to the cost of the item only. We are not responsible    

                        for the cost of installation, the cost of paint application by the

                        customer or third party, or for the cost of transportation. We

                        are also not liable for any subsequent damage due to the use

                        of the product. If you have any questions, please contact our

                        returns department for assistance @ 1-562-592-3975.  

                        Warranties/Guarantees

                        All parts are covered by the manufactures warranties.

                        Sport Truck Solutions assumes no responsibility for 

                        the use, misuse or application by the user. We do

                        not offer a satisfaction guarantee. If upon determination

                        by the factory, the product is manufactured within

                        manufacturers specifications, the product is not returnable.

                        If the product is determined by the factory to be out of

                        spec., a replacement will be shipped according to the

                        manufacturers procedures. No refunds will be allowed.

                        Special note: In some (rare) cases, it may be necessary to

                        move the truck bed back slightly when installing a

                        bedcover. This is easily accomplished by loosening the

                        four bolts holding down the bed and pulling it back.

                        Factories are not always consistent in the placement of

                        the bed on certain models, or may be especially close to

                        the cab.

                        Damaged Merchandise/Shortages

                        Before we ship, products are inspected for manufacturing 

                        defects and packaged to make sure they arrive at your 

                        door safely. You must make claims for any damage 

                        during shipment to the delivering carrier immediately.

                        In all cases, inspect your package when it arrives and

                        note any damage above your signature or refuse the

                        package. Also, call the customer service phone number 

                        listed in the lower left corner of your invoice and advise the 

                        customer service specialist of the problem, and they will 

                        make arrangements to replace the damaged item. If you

                        refuse a shipment due to damage, we will replace

                        the item as quickly as possible. No refunds will be allowed.

                        Claims for errors or shortages must be made in

                        writing, within 3 day's of receipt of products. If in our

                        error you receive an incorrect item we will replace

                        the item as quickly as possible. No refunds will be allowed.

                        IMPORTANT INFORMATION: 

                        Receiving hard (fiberglass, etc.) Bedcover's

                        The factory has chosen the particular freight company to 

                        deliver your bedcover for several reasons:

                              1.     Their ability to deliver to your area.

                        2.     The best freight discount negotiated on your behalf.

                        3.     Reasonable delivery times.

                        4.     Safe delivery of your product. 

                        The factory inspects your bedcover as the last step just prior 

                        to packaging it. It is highly unlikely that any damage would 

                        occur to the fiberglass or the paint after it is packaged in the 

                        factory. The freight company has inspected the factory 

                        packaging and has found it adequate for shipping these 

                        bedcovers.

                        Once the freight company picks up your bedcover from the 

                        factory it is yours.

                        Upon taking delivery of your bedcover you will be signing the

                        freight Bill of Lading. The Bill of Lading is the paperwork that 

                        will keep track of your shipment. The freight company will ask 

                        you to sign for the shipment. Please read the paperwork carefully. 

                        You will be signing for the number of pieces that they are delivering, 

                        so be sure that you get what you sign for.

                        You will also be signing that you are receiving the product in     

                        GOOD CONDITION. This is usually indicated right above the 

                        signature line. How will you know if there is any damage? You will 

                        need to open the box and look at your bedcover before you sign 

                        for it. The freight company usually does not have a problem with 

                        you opening the box first, but if they do, insist. Examine your 

                        bedcover completely. If you should find damage, refuse to take 

                        delivery. If you find damage after you signed for the product in 

                        good condition, the freight company will assume that it was 

                        caused after you received the product. If you should sign that 

                        there is “Possible Concealed Damage” do to poor lighting 

                        conditions, or you left your glasses at home etc., YOU will 

                        be responsible to place the freight claim if you should find 

                        damage later. 

                        Order cancellations and refunds will not be accepted due

                        to damaged, or any other reason when the lid is damaged.

                        It is really quite simple “BE SAFE, INSPECT”. If you do 

                        find damage upon your inspection, refuse delivery and then 

                        call us. We will rush a replacement to you ASAP. It’s that simple.